Unfortunately, due to fragrant abuse of our no expiration policy and due to people misunderstanding what was meant by no expiration, we have decided to end our no expiration policy. We are going to keep the original spirit of what was intended of our no expiration policy. The purpose was to allow ONE user to use the program until their test. Period. There has been confusion with our no expiration policy for one computer. There are many people who misinterpret to mean that they have a “lifetime membership” which means they can install on unlimited devices and share with as many people as they wish. They become upset when we explain that this is licensed per computer. This method of licensing has been around much longer than subscription, but it has caused confusion for some. To be more transparent, we will move into the now more familiar subscription model.
Now to the Spirit of the law: If you purchase the desktop version and install it on a computer, we will not deactivate it. You can continue to use the program on the original computer after the 1 year mark. This means you could use it on the original computer that you installed on for multiple years if need be. This was the original purpose of this policy.
However, if for whatever reason, bad luck or no, something happens to the original computer and a one-time transfer is required, then the newly transferred computer will expire after 1 year from the time of purchase. We will not be making exception to this policy. Essentially, we will not be supporting desktop computers after 1 year of purchase.
We apologize if we have been forced to “tighten the belt” if you will. It has become necessary due to frank abuse which has been disappointing. We have made adjustments to try to decrease the abuse and still give our customers enough leeway to study until their test.