FAQ

The final diagnosis window has been removed from the USMLE (has been for some time but this is a very common question). For consistency, we removed this from our program as well. For more details, view our post here: https://www.ccscases.com/what-happened-to-the-final-diagnosis-window-in-your-program-2/

ROUTE and STAT have been removed from the USMLE test, so we removed this as well from our program. The fact that we continue to get this question over and over shows you how outdated other products are that continue to use this. For more information you can read our post about this here: https://www.ccscases.com/urgency-functionality-removed-from-the-real-test-and-ours-too/

 

Yes, there is a mix of 10 minute and 20 minute cases in the full version.

The product costs $75.00 for a 1 year. Although it is a 1 year subscription, we will not deactivate the computer the program if it was installed on a original computer. If there were circumstances that required a one-time transfer to another computer, then the software will expire after one year from the date of purchase.

For example, lets say you purchase the program on a reliable computer. You can use the program as long as the computer if functioning. If the computer has problems after the one year mark, then the program is considered expired. If you had a one-time transfer to another computer, then this computer will expire after the one year mark (it will go back to the trial mode).

Yes, updates are free to paid users.

This is designed to use on 1 user account on 1 computer.

Yes, each case provides feedback on what can be approved in your performance of the case. This is a very unique and very useful feature of our product.

As just on the real step 3 test, getting the right diagnosis and treating isn’t all that is required. It is important to be thorough, rule out other potential causes of the patient’s presentation, and to provide good bed-side manner. These are all important aspects of the grade in the simulation as well as on the real exam.

The grading gives the “ideal” response that would take into account every test, treatment, and preventative measure for the case. If you are scoring above 80%, then this is a good score. The simulation is there to help teach you potential lost points for the real test day. This can be frustrating, but if you take the time to learn from them, it will give you good results on test day.

Yes, you can test 2 full cases for free. Just download the app from the “Try It” Page. There are 2 cases that are fully functional.

Yes, it is very similar. There are minor differences, but we have worked hard to make the experience similar to familiarize you with what will be required on test day. Note that there are over 20,000 orders that you can choose from, just like the real test.

Your key will be available the second you complete your purchase. It will also be emailed to you. If you still have not received your key, please e-mail us, and we’ll resolve this as soon as possible.

We will be releasing our online version soon which will be compatible with iOS (iPad/iPhone), Android, Linux, Chromebooks, and any device that can use a modern browser.

Upgrading is simple and relatively painless:

1 – Uninstall your current version of CCS Cases (This will not delete your key or your feedback)

2 – Go to our download page: https://www.ccscases.com/try-ccscases/

3- Download the new version of the MAC or the PC.

4 – Install the MAC and PC version using the instructions found at our download page

5 – All done. Enjoy the new and updated version.

No, we do not save credit card information. All of the credit card processing is handled through Stripe, Paypal, or Amazon Pay. We never see your credit card information, and we never store it. It is safe to use your credit card on our site.

For the desktop version, you can do each case as many times as you want. There is no limit.

1 – First go to ccscases.com and select the Try / Download Tab

2 – Select either the Windows or Mac version and download the file

3 – Double click and run the installer

4 – Follow the instructions for the installation

5 – Run the program by opening the CCS Cases shortcut found on the desktop

6 – Click “Application” and then “Register a License Key”

7 – Enter the key as given to you in either the checkout process or an email sent to you after you have purchased the product.

8 – Let us know if you have any questions or concerns at info@ccscases.com

Yes, just like in the real test, if you feel you are done with the case, just hit the clock icon and click “call / see me as needed” and the case will advance until it ends.

A video is worth a 100,000 words. Take a look at this video on how to install and register the program on a PC:

Yes, you can do as many cases as many times as you want. After completing each case, you will be given a grade. If you do 10 attempts on one case, you will be given 10 different feedback scores. All attempts and their scores will be saved for your review. See the image below: at the grading menu, they will be listed by the time of each attempt. You can click on each attempt to view your feedback and score.

This may seem like an easy thing, but for those users not as familiar with operating Macs, this may be helpful. First, you need to locate your finder and the the Application folder. You will then find CCS Cases inside. This is what it will look like:

Yes, the desktop version is a 1 year subscription to the Desktop version (Windows / Mac OSX). Although it is a 1 year subscription, we will not deactivate the computer the program if it was installed on a original computer. If there were circumstances that required a one-time transfer to another computer, then the software will expire after one year from the date of purchase.
For example, lets say you purchase the program on a reliable computer. You can use the program as long as the computer if functioning (for example 2 years). If the computer has problems after the one year mark, then the program is considered expired. If you had a one-time transfer to another computer, then this computer will expire after the one year mark (it will go back to the trial mode).